Last updated September 29, 2026
Made-to-order merch
Every piece is made just for you, so we can't accept returns or exchanges for change of mind or the wrong size. Please check the size guide on each product page before you order.
Damaged, defective or wrong items
If your order arrives damaged, has a printing defect, or isn't what you ordered, contact us within 30 days of delivery with:
- your order number,
- a photo of the item (and the label, if it's the wrong item or size).
We'll send you a free replacement or refund you, whichever you prefer. You don't need to send the item back unless we ask.
Cancelling an order
Need to cancel? Contact us as soon as possible. If your order hasn't gone into production yet, we'll cancel it and refund you in full. Once it's in production, we can't cancel it.
How refunds work
Approved refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days to show up.
Pop‑up drinks
If something is off with your drink, tell us right there at the pop‑up and we'll make it right.
Questions
Reach us through our contact page or on Instagram.